10 Things Every API Leader Needs to Know

Scott Ehrlich
3 min readAug 29, 2023

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Welcome, API Leaders! You already know that APIs are the backbone of any modern digital enterprise. Let’s dive into the top 10 things you need to keep your API game strong.

1. API Strategy & Business Alignment

APIs are not just a tech project; they’re a business project. You need a strategy that aligns with your business goals. Whether it’s driving innovation or streamlining operations, make sure you’re on the same page with the C-suite.

Tip: Create a one-pager that translates business goals into API objectives. Use it as a cheat sheet for alignment talks with the C-suite.

2. Security & Compliance

Security isn’t optional. Invest in top-notch encryption, identity management, and, yes, compliance tools. Always keep in mind, regulations like GDPR or CCPA can make or break you.

Tip: Run regular API security audits and display the results in your dashboard.

3. API Design & Architecture

A poorly designed API is like a door without a handle — useless and frustrating. Invest time in RESTful design or GraphQL, whatever fits your needs. Also, if you’re not thinking about microservices yet, start now.

Tip: Offer a sandbox environment for developers to experiment.

4. Developer Experience (DX)

Good DX attracts good developers. Make your APIs easy to access, use, and understand. A great API portal can be a game-changer here. By the way, it’s what we do best at Apiable.io, supporting any API gateway you’ve got.

Tip: Set up automated workflows for common developer tasks within your API portal.

5. Metrics That Matter

Track what’s important: response times, error rates, and usage patterns. Use these metrics to continually refine your APIs. Your portal should give you these insights; if not, time to upgrade.

Tip: Build custom alerts for critical metrics to react in real-time.

6. API Governance Models

As you scale, governance becomes critical. Establish clear guidelines for development, documentation, and deployment. Keep it flexible but make sure everyone knows who’s steering the ship.

Tip: Create a shared internal wiki for all governance-related docs and update it quarterly.

7. Market Trends & Emerging Technologies

Blockchain, AI, IoT — the API landscape is ever-changing. Keep your ear to the ground and be ready to adapt. Your API portal should be agile enough to support these shifts.

Tip: Allocate a small budget for R&D projects around new tech trends.

8. Team Building & Skill Sets Needed

You need a mix of architects, developers, and project managers. But don’t forget about those with a business mindset who can keep the ship aligned with broader organizational goals.

Tip: Conduct internal hackathons to identify hidden talents within your team.

9. Costs & ROI

APIs aren’t cheap, but their ROI can be impressive. Make the business case by showing how APIs reduce operational costs, open new revenue streams, or improve customer experience.

Tip: Implement a chargeback model to show different departments the value of API consumption.

10. Customer-Centric APIs

Last but not least, your APIs should solve real problems for real customers. Listen to their needs and iterate. A customer-centric API is a successful API.

Tip: Regularly gather customer feedback through surveys or interviews, and iterate based on that.

And there you have it — 10 crucial things for every API leader to know. If you’re looking for an API portal that aligns with these principles and works with any gateway, you know where to find us!

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Connect with me on LinkedIn!

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Scott Ehrlich
Scott Ehrlich

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